Privacy Policy

Welcome to eFans. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile application, and other online services.

• Personal information: such as your name, email address, country, and account credentials.
• Usage data: how you use our platform, including interactions, preferences, and browsing activity.
• Device information: such as your IP address, browser type, and operating system.

• To create and manage your account.
• To personalize your experience on eFans.
• To improve our services and develop new features.
• To send updates, marketing materials, or important notices.
• To ensure the security of your data and prevent fraud.

eFans can alert you about your teams’ matches, your plan, and the security of your account. To do this we keep:

• Push details: the push token of each phone, or the push subscription of each browser, where you turn notifications on, and whether it is an iPhone, an Android phone, or a browser.
• Your time zone: so the morning digest and kick-off times arrive in your local time.
• Your notification settings and the notifications we have sent you, which you can read in the app or on the website.
• Recent sign-in devices: up to ten, stored as a scrambled code with a label such as “Chrome on macOS”, so we can warn you, in the app and by email, when your account is used somewhere new.

Notifications are deleted automatically between 2 days and 6 months after they are sent, depending on their type. A phone or browser stops receiving them when you sign out on it, after 60 days without use, or when you delete your account, which also deletes your notifications.

Pushes to the app are delivered by Google Firebase Cloud Messaging, and to iPhones through Apple’s push service; pushes to a browser go through that browser’s own push service. They receive only what is needed to deliver each alert.

You choose which alerts you get in Settings → Notifications, and you can turn them off at any time there or in your phone or browser settings. News and feature announcements are never pushed unless you turn them on.

We do not sell or rent your personal information. We may share data with trusted third-party providers who help us operate our services, such as analytics, hosting, or customer support, under strict confidentiality agreements.

When you subscribe to eFans Pro, payment is handled by Stripe on the web, or by Apple or Google in the apps. They collect your card or store account details directly; eFans never receives or stores your card number.

We keep what we need to know your subscription is active: your plan, its status and renewal date, and the payment provider’s reference for your subscription. When you buy in the apps, we confirm the purchase directly with Apple or Google, who tell us its status and renewal date.

eFans uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences in your browser settings.

We use encryption, authentication, and secure servers to protect your data. However, no online platform is completely secure, and you use eFans at your own risk.

You can request access, correction, or deletion of your personal data at any time. Please contact our support team if you wish to exercise these rights.

If you have questions about this Privacy Policy, please contact us at support@efans.com.